Communication is an art – how to spread the message from top to bottom, from company to customer and vice versa, from people to people.
copyright M. Blachon
”Give me my point of view and I will give you your point of view.”
Edward de Bono
Communication: horizontal vs vertical
”It is important even on a lower level at which we are aiming at influencing people’s behavior: employees are more engaged if they see that they are contributing with simple work to the bigger picture.”
Edmund Lewinski – President of Philips Lighting, Poland